Returns

If for any reason you are not 100% satisfied with your purchase within 60 days of receipt, you may return any unused merchandise for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition (including presentation box and certification) and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way cannot be returned.

Custom orders cannot be returned.

Please include a completed refund/exchange form (included with your invoice) or complete and print out the form below.

Send all returns or exchanges to:

Dragon King Pearls Returns & Exchanges
98 W Mirror Ridge Circle
Spring, TX 77382

Ship the pearls in a well-padded package to prevent damage. Keep the tracking information for your records.

Return/exchange form:
  1. Customer Name
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  2. Customer Address
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  3. Customer Phone Number
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  4. Customer Email Address
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  5. Invoice #
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  6. Credit Card Information (if upgrading)
    Credit Card #
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  7. Credit Card Expiration Date
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  8. Credit Card CID
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  9. List of items enclosed
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  10. Reason for Return/Exchange
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Thanks very much for purchasing from Dragon King Pearls!

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